My letter to Kalim Ansari regarding my story
March 17, 2004
Several months ago I have received a brochure named "Honda Civic Passport" where you told me about your "Civic Nation" project.
Unfortunately I wanted to return the passport back because I am not interested in Honda products anymore and would like to have nothing common with your brand name in future. I am completely disappointed with quality of service of Markham Honda dealership as well as with Honda customer service - it seems nobody is going to talk and help me there. Please read details online at www.myHonda.org.
I would like to ask you to help me return my money back.
And since it looks customer satisfaction means nothing for Honda please do not send me any advertising materials anymore.